Alameda Packaging LLC uses UPS to ship all domestic orders. Our online shopping cart will automatically calculate the weight of your package based on the items you have selected. During the checkout process, you will be asked to select a Shipping Method to use for your order (ground, 3 day, 2 day or overnight) plus handling fees. You must select a shipping method. If no method is selected, we will contact you using the information attached to your order, to arrange shipping. Most orders will ship within 5-10 business days plus transit times.
No returns without authorization (RA) number will be allowed. There will be a 25% restocking charge with all authorized returns. Unauthorized returns will be refused at delivery. All claims and request for return authorization must be received by Alameda Packaging LLC via fax (510-651-2396) within 5 days after receipt of goods. Return Authorizations are good for 15 days after the issuance date. Returned goods even with a valid RA will not be accepted, if they arrive later than 15 calendar days at each designated return address. All custom orders are non-cancelable & non-returnable.